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cf013Asked on December 9, 2016 at 11:59 AM
Good morning! We are in the process of upgrading our account to the Bronze level. However, our Purchaser is out for the day. I am concerned about not being able to collect from the forms as we have reached 100. Would there be a possibility of allowing more than 100 until Dec 13? Our Purchaser will be back on Monday and able to process the order on Dec 12.
thank you,
Chris Friedrich
Technology Director
chris.friedrich@k12.sd.us
Tea Area School District
605-498-2700 x3 and x5 -
Jeanette JotForm SupportReplied on December 9, 2016 at 1:48 PM
We can help you if the account reaches the limit before Dec 13, just let us know and anybody else in the support team will assist you.
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cf013Replied on December 9, 2016 at 1:54 PM
We have run out :(
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Jeanette JotForm SupportReplied on December 9, 2016 at 2:14 PM
Ok, I have reactivated the account temporary until Dec 13.
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cf013Replied on January 9, 2017 at 2:47 PM
Good afternoon. Can someone look to see if our account has been upgraded to the Bronze level? I am trying to create another form and it indicates that I can't because I have reached the limit of 5 but Bronze shows that I can have 25.
Chris Friedrich
Tea Area School District
chris.friedrich@k12.sd.us -
Jeanette JotForm SupportReplied on January 9, 2017 at 3:29 PM
I found an ORDER REFERENCE # 100178216 related to account cf013 (chris.friedrich@k12.sd.us)
However it wasn't upgrade as it came with another email address robbin.landreth@k12.sd.us
Your account was now upgraded to the Bronze status.