No email notification

  • DTColclasure
    Asked on December 9, 2016 at 3:13 PM

    I'm not getting email  notification on my form 

  • David JotForm Support Manager
    Replied on December 9, 2016 at 4:59 PM

    Make sure to check your spam folder, and if you find any email from JotForm, mark it as NOT SPAM:

    No email notification  Image 1 Screenshot 20

    Also, to properly test a notification, preview your form, then fill it and submit it. Otherwise, if you use the test button, the test notification will be sent to the email address setup in your JotForm account, not the email setup as the recipient for your notification.