What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Make sure to check your spam folder, and if you find any email from JotForm, mark it as NOT SPAM:
Also, to properly test a notification, preview your form, then fill it and submit it. Otherwise, if you use the test button, the test notification will be sent to the email address setup in your JotForm account, not the email setup as the recipient for your notification.