- drewmclellanAsked on December 09, 2016 at 04:45 PM
I have sent several tests to an email. Screenshot is included. But it never seems to go through?Page URL:
- JotForm SupportdavidAnswered on December 09, 2016 at 06:29 PM
I checked our email logs for the address in your form and they have indeed been failing. It looks like your address was rejecting the emails as spam. When enough were rejected, it resulted in your address being placed on our bounce list to prevent further rejected emails.
I removed your address from the list and the notifications should attempt to send once again. For more information on how to prevent this from happening again in the future, please see the following guide: