My form lost a bunch of changes and updates!!

  • iStore
    Asked on December 10, 2016 at 3:07 AM

    So I finally got everything finished in my form and tested it by submitting 8 or 9 new record submissions. An hour or 2 later, I went back in to edit / add something and many or most of the modifications I had made over the past several hours are gone! Please tell me I can somehow find / restore from a previous version?

  • iStore
    Replied on December 10, 2016 at 3:18 AM

    I found revision history and was able to restore it to a previous save myself. I sure don't like what happened with my form.

  • Mike_G JotForm Support
    Replied on December 10, 2016 at 3:48 AM

    We are glad to know that you were able to find the resolution to your concern.

    You can enable the "Auto-Save" feature of your form builder if it is disabled so changes will be saved automatically.

    To do that, right-click on any blank space on your form in the builder page (which does not contain fields) and select "Enable Auto-Save" from the context menu.

    My form lost a bunch of changes and updates!! Image 1 Screenshot 20

    Also, refrain from opening the builder page of the same form in multiple tabs and/or browsers at the same time when editing your form.

    If you have any other questions or concerns, please feel free to contact us again anytime.

  • iStore
    Replied on December 10, 2016 at 3:59 AM

    Auto-save was enabled already. Thanks for the reply.