What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form lost a bunch of changes and updates!!

    Asked by iStore on December 10, 2016 at 03:07 AM

    So I finally got everything finished in my form and tested it by submitting 8 or 9 new record submissions. An hour or 2 later, I went back in to edit / add something and many or most of the modifications I had made over the past several hours are gone! Please tell me I can somehow find / restore from a previous version?

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    Answered by iStore on December 10, 2016 at 03:18 AM

    I found revision history and was able to restore it to a previous save myself. I sure don't like what happened with my form.

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    JotForm Support

    Answered by Mike_G on December 10, 2016 at 03:48 AM

    We are glad to know that you were able to find the resolution to your concern.

    You can enable the "Auto-Save" feature of your form builder if it is disabled so changes will be saved automatically.

    To do that, right-click on any blank space on your form in the builder page (which does not contain fields) and select "Enable Auto-Save" from the context menu.

    Also, refrain from opening the builder page of the same form in multiple tabs and/or browsers at the same time when editing your form.

    If you have any other questions or concerns, please feel free to contact us again anytime.

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    Answered by iStore on December 10, 2016 at 03:59 AM

    Auto-save was enabled already. Thanks for the reply.