Preview Button: Image does not appear

  • mcota4421
    Asked on December 10, 2016 at 10:58 AM
    Hi there!
    I was trying to revise my form for 2017 and change the background, but
    when I click on preview, the image does not come out. Please
    help....thanks!
    https://www.jotform.com//?formID=60357616282154#
    Administrative Staff
    Deep Dive Ref, LLC
    | info@deepdiveref.com | www.deepdiveref.com
  • Chriistian Jotform Support
    Replied on December 10, 2016 at 12:01 PM

    Hi there,

    I checked your form http://www.jotform.us/form/60357616282154 and it has no Preview button.

    Preview Button: Image does not appear Image 1 Screenshot 20

    Are you referring to a different form? Even your latest forms do not have Preview button. Please give us the correct form URL so we can check.

    Regards.

  • mcota4421
    Replied on December 10, 2016 at 5:44 PM
    https://form.jotform.com/60357616282154
    I need the background added....
    Administrative Staff
    Deep Dive Ref, LLC
    | info@deepdiveref.com | www.deepdiveref.com
    ...
  • Mike_G JotForm Support
    Replied on December 11, 2016 at 2:03 AM

    The screenshots below will show you how you can fix the issue.

    First, remove the Form Background from the "Design" wizard of your form.

    Preview Button: Image does not appear Image 1 Screenshot 40

    Then, add the image again and use this image link: http://www.jotform.com/images/backgrounds/white_tiles.png

    Preview Button: Image does not appear Image 2 Screenshot 51

    After your form is properly saved, please check it's preview.

    Below is a clone version of your form where I have applied the changes above.

    https://www.jotformpro.com/form/63451200309949

    Preview Button: Image does not appear Image 3 Screenshot 62

    I hope this helps. Please feel free to contact us again anytime, if you have other questions or concerns. Thank you

  • mcota4421
    Replied on December 17, 2016 at 5:44 PM
    Hi there! Ok the background was fixed now
    we just need a custom CSS injected to make this mobile friendly. Your widget doesn't work that well. Please help. Thanks. 
    Get Outlook for iOS

    ...
  • jonathan
    Replied on December 17, 2016 at 6:11 PM

    We will resolve the next question separately here https://www.jotform.com/answers/1014246

    Thanks.

  • mcota4421
    Replied on March 13, 2017 at 5:46 PM
    Hello there! We are transitioning to Stripe vs Pay Pal. We have
    various accounts under the main account. How does jotform work as to
    where we will direct funds during transaction online?
    Jennifer Marlowe, Administrative Assistant
    Deep Dive Ref, LLC
    | info@deepdiveref.com | www.deepdiveref.com

    ...
  • Chriistian Jotform Support
    Replied on March 13, 2017 at 6:53 PM

    Hi there,

    Since the latest concern is about payment integration, I have moved it to a separate thread - https://www.jotform.com/answers/1090464 - and we will attend to it shortly.

     

    Regards.