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    My jotform is sliced in half on mobile version of Wix site

    Asked by mswords on December 10, 2016 at 11:13 PM

    Hi - I am finishing up a website for my husband and the Purchase Now form is sliced down the middle - above is a screenshot of an iPhone view. I attached a screenshot of the Wix editor view. I have used several Jotforms successfully on my own site. The Contact jotform I have on the homepage of this site is the same number of pixels wide as the Purchase Now jotform. The contact form looks fine on mobile and this one doesn't. Wondering if you have any ideas on how to take care of this. I have tried tiny fonts and shrinking the form even more in width but that makes it unreadable and it's still sliced... Any help with this would be appreciated. The two forms can be found via the user associated with the email address: historycreations@outlook.com

    Thank you so much! 

     

    Lynn Swords

     

    Page URL:
    http://www.historycreations.com/shop

    Screenshot
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    Answered by Boris on December 11, 2016 at 04:47 AM

    I have checked your provided website on an iPhone 6, and it appears correctly there:

    http://www.historycreations.com/shop

    I have also checked it on an Android phone, and there too your embedded form appeared correctly:

    Please make sure you are using the published link of your website, and that you are accessing it with an actual mobile device. If you are still experiencing this issue, please let us know the link to the page where the problem occurs, as well as device you are using when you encounter the issue, and we'll gladly take a closer look.

    Thank you!