- OLMadminAsked on December 11, 2010 at 04:09 PM
I have a web page set up with about 7 collapsible forms, one right on top of another. It's embedded using the normal script line for each form within a CMS (Light CMS to be specific). The forms appear and function as they should in most browsers - Firefox, Chrome, Safari, Opera. But in IE all other content (that is the content on the page - not related to the forms) loads fine except for the forms. I'm inclined to think that there's something early in the scripts breaking it. I really don't know. Any assistance would be appreciated as I need to get these forms working asap. They are for a film festival where committees are waiting to submit their reviews of potential films. I can provide a link but you'll need a login to see it in action. Not sure how we can proceed there. Please let me know. Thank you.
- OLMadminAnswered on December 11, 2010 at 04:13 PM
Oh, and might I add, I tried testing the CSS by turning it off in IE to see if some styles may be affecting the scripts somehow. That didn't resolve it, so I can be pretty sure it's not anything related to the CSS. I hope that helps rule something out for you. Again, thanks for any help.
- JotForm FounderaytekinAnswered on December 13, 2010 at 08:39 AM
Can you post the URL of the page that has this problem?
- OLMadminAnswered on December 13, 2010 at 10:23 AM
Yes. It's at:
As I mentioned above the only issue is the login so that you can see it. I'd rather not give that out in a forum. Perhaps I could email it to you if that's alright? I'll even text it, if that's not against company policy? Let me know, please. Thanks.
- JotForm FounderaytekinAnswered on December 14, 2010 at 07:49 AM
Unfortunately the link does not work. I also tried removing the "www" at beginning but then I get a login screen.The account you were looking for doesn't exist.
You may have mistyped the address. If you started the URL with "www" try it without "www".
- OLMadminAnswered on December 14, 2010 at 02:36 PM
Sorry about that. Yes it's not supposed to have the www in front of it I guess. I've copied it here:
I've temporarily changed our password for you to be able to access it. i'm trusting you know. The username is:
pass is "support"
Once you login, you should see the forms on this page, unless your in IE. Let me know please. Thanks for your patience.
- OLMadminAnswered on December 14, 2010 at 02:40 PM
PS - never mind the note on the page. That's for everyone elses benefit. You can go ahead and go right on in using the info I provided.Any questions, let me know. Thank you again for your help.
- JotForm FounderaytekinAnswered on December 16, 2010 at 11:00 AM
> I've temporarily changed our password for you to be able to access it. i'm trusting you know. The username is:
You are aware that you are posting on a public web page?
Luckily the password does not work. :)
- OLMadminAnswered on December 16, 2010 at 11:05 AM
Yes. I need your help that much though. You realize that the "[at]" is supposed to be "@" and the "[dot]" is supposed to be ".com" correct? I did that simply to avoid spammers. Sorry if I may have confused you. But the login does work. The username is an email address. Password does work, I've personally checked it to make sure.
- OLMadminAnswered on December 16, 2010 at 11:12 AM
Oh, I'm sorry. I just realized. The username ends in ".org" not ".com" That's my bad. So sorry. Everything else is as it should be though.
- JotForm FounderaytekinAnswered on December 16, 2010 at 01:29 PM
Can't you just put the form on a public page where we can see without all these stuff? Then just post the URL of the page.
- OLMadminAnswered on December 16, 2010 at 01:37 PM
Very well. It's public now.
- JotForm FounderaytekinAnswered on December 16, 2010 at 01:54 PM
What is the URL?
- OLMadminAnswered on December 16, 2010 at 02:01 PM
Just copy and paste please. Your toolbar wasn't working for me so I couldn't create a hyperlink for you.
- JotForm FounderaytekinAnswered on December 17, 2010 at 06:53 AM
My guess is that the problem is caused by having too many forms on the same page.
You should use the iframe code for them instead. Here is how you can get it. Open your form on the Form Builder:
1. Open "Setup & Share" tab on toolbar,
2. Click on "Share Form"
3. Click on "Advanced Options"
4. Click on "iFrame Code".
- OLMadminAnswered on December 17, 2010 at 10:40 AM
I suppose that was the case. I never really considered that 8 scripts might be to much for a web page. I decided to use the same principle with the iFrames but I used the lightbox instead. Now it's using the one script for all the lightbox links and loading each form within an iframe in the lightbox. The iframes alone placed to much space in between my forms to allow for the collapsible area, which defeated the purpose. Thanks for all your patience though and helping me in resolving this issue. I appreciate it. Take care.