What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is a clone from another account, but has been disabled. How can I enable it again?

    Asked by BrittanyHigginbotham on December 12, 2016 at 12:05 AM
    My form is a clone from another account, but has been disabled. How can I enable it again?
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    JotForm Support

    Answered by Chriistian on December 12, 2016 at 12:16 AM

    It seems that your account was autosuspended by our phishing detector, which is why your form is disabled. Your cloned form had the word "password" in its label, which our phishing detector flagged as suspicious. 

    I went ahead and removed the "password" in the label of the form field to comply with Jotform's terms. I have also removed the suspension on your account, so you should now be able to use your form without any issue.

    Regards.