What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Youtube widget does not work

    Asked by NgeeAnnPolytechnic on December 12, 2016 at 01:57 AM

    Dear Sir

    I had inserted a YouTube video in my form.

    Had set it to play till 55 seconds and to autoplay:

    https://www.youtube.com/v/WQUFZxsjDQ0&start=00&end=55?rel=0&autoplay=1

     

    However, this doesn't seem to work in the JotForm.

    Any idea? tks.

    Page URL:
    https://form.jotform.me/63458886233467

  • Profile Image
    JotForm Support

    Answered by emily on December 12, 2016 at 02:09 AM

    Hi,

    Thank you for contacting us.

    I opened your form from the URL you have provided. I could watch the Youtube video for 56 seconds. For further inspections, I cloned your form into my account and tested on my side. I could not replicate the same issue. 

    Did you embed your form into a website? If this is the case, please make sure that you have chosen iFrame as the embed option. Please have a look at the user guide below.

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    If I did misunderstand your problem, could you please explain the issue in detail, e.g. in which browser you are having these problems, etc.?

    Waiting for your response.

    Thank you. 

  • Profile Image

    Answered by NgeeAnnPolytechnic on December 12, 2016 at 02:12 AM

    Sorry, i wanted the YT video to play from 0 sec to 55 sec and also to autoplay.  Hence i have edited the YT url as follows:

    https://www.youtube.com/v/WQUFZxsjDQ0&start=00&end=55?rel=0&autoplay=1

     

    However, when i insert into Jotform, doesn't work..

  • Profile Image
    JotForm Support

    Answered by Chriistian on December 12, 2016 at 02:41 AM

    Hi,

    I cloned your form and I was able to watch the youtube video from 0 t0 56 seconds. However it does not autoplay.

     

     I noticed that you are using the Youtube widget and this widget do not have an option to autoplay. The possible workaround is to use the  free text HTML from the basic fields and add the youtube iFrame code:

    <iframe width="560" height="315" src="https://www.youtube.com/v/WQUFZxsjDQ0&start=00&end=55?rel=0&autoplay=1" frameborder="0"></iframe>

     

    Hope this helps.

    If you need further assistance, do let  us know.
    Regards