What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I do have one more request: Although the message that appears just after filling in the form has been displayed correctly, it now seems that I'm alway

    Asked by Simovision on December 12, 2016 at 03:21 AM
    I do have one more request:
    Although the message that appears just after filling in the form has been displayed correctly,
    it now seems that I'm always getting the Dutch version of the confirmation message,
    even when entering the French version of this form.

    A rule has been added to display the confirmation message in the language of the form.

    What is going wrong here?

    Thank you in advance.

    Mikaël
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    JotForm Support

    Answered by Chriistian on December 12, 2016 at 03:44 AM

    Hi,

    I'm currently checking your form. Please allow me some time to further investigate. I'll get back soon once I've found a solution.

    Regards

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    JotForm Support

    Answered by Chriistian on December 12, 2016 at 03:55 AM

    Hi again,

    As per further checking, I noticed that you have a field on your form that asking a preferred language for the user that's why it could cause a conflict between conditions on your form. I would suggest to remove the field and the condition you've set on this, since you have already set the multilingual on your form.

     

    Then, change the "Thank You" Page for both language on the conditions, please see the images below:

     

    Here's a guide on How to Change Thank You Message Depending on the Language Used.

    If you need further assistance, do let us know.
    Regards

     

     

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    Answered by Simovision on January 19, 2017 at 06:41 AM

    Thank you so much!

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    JotForm Support

    Answered by Chriistian on January 19, 2017 at 07:49 AM

    You are welcome. If you need further assistance, just let us know.