What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not getting notification of form completions

    Asked by dfwbcorp on December 12, 2016 at 05:33 AM

    I received a form submission on 12/8 but today is 12/12 and I have not yet received that submission to my email.  This has happened before, but I do get other form submissions emailed so is this a glitch?  Do I need to update something?  I just happened to visit jotform to grab a link and noticed the submission.  How can I ensure this does not happen again? It was not sent to spam, I checked.  I never received this notification at all.

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