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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form submission is not redirecting me to a link of my choice

    Asked by gowardhan06 on December 12, 2016 at 08:27 AM

    The webpage at https://submit.jotform.me/submit/62706741168459/ might be temporarily down or it may have moved permanently to a new web address.

    Page URL:
    http://www.healthydietfordiabetics.com/diet-plan-order-confirmation/

    Screenshot
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    JotForm Support

    Answered by owen on December 12, 2016 at 09:00 AM

    Hi,

    Can you please let us know how you redirect your users to an external page? When I hit the "Order Now" button I am successfully being redirected to the page https://www.instamojo.com/@HealthyDietforDiabetics/la99efaeb26ec4ee29fda46cefb28917b/.

    However, I am not able to locate this URL on your "Thank You" page settings. Let us know if you have written some external code for this redirection. Please also specify how you get this error as I am not able to reproduce it as of now. 

    We will be waiting for your feedback.

    Thank you