What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not mobile responsive

    Asked by pagins on December 12, 2016 at 09:59 AM

    I have a couple of forms that do not look good on mobile. They basically have (2) columns for data entry, like first name, last name. It does not look good on mobile. User has to scroll over to get to particular entry fields.

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    JotForm Support

    Answered by emily on December 12, 2016 at 10:19 AM


    Thank you for contacting us. I cloned your form with ID: 63426669333159 into my account and inspected on my side. I added Mobile Responsive widget to make the form responsive.

    Kindly search for Mobile Responsive widget from the More Fields as shown in the screenshot and add the widget to your form.


    I hope this helps.

    If the problem continues or you have further questions, please let us know.

    Thank you.

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    Answered by pagins on December 12, 2016 at 10:44 AM
    Does this widget need to be added to all forms, or is it automatically
    applied after adding?
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    JotForm Support

    Answered by Jan on December 12, 2016 at 11:28 AM

    No, this widget will not be added to all of the forms in your account automatically. You need to manually add it to the form if you want to improve the mobile responsiveness of the form.

    Related guide: https://www.jotform.com/help/311-How-to-make-forms-mobile-responsive.

    If you need any clarifications, let us know. Thank you.