When the counter is reset?

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    urobichat
    Asked on May 18, 2012 at 02:51 PM

    Hello,
    Congratulations JOTFORM. It 's really simple, fast and intuitive.
    I use JOTFORM but for now the number is relatively low submission each month.Nevertheless, I would be "out of space", while this month I received a dozen forms andvirtually none in SSL format. The counter does is never set to zero especially for SSL.Is this normal?
    We hope the increased traffic and therefore forms submitted and we upgraded our account.
    thanks

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    Goldo
    Answered on May 18, 2012 at 04:24 PM

    Limits reset every 1st day of the month. Next reset is on June 1st 2012. It should reset your submission for both normal / SSL submission back to zero.

    If it doesn't reset on June 1st please let us know.