What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Received message that we are out of space, is that only for payments?

    Asked by shalomsingles on December 12, 2016 at 12:25 PM
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    JotForm Support

    Answered by Jan on December 12, 2016 at 01:13 PM

    Your account is currently in over limit status. I can see that you have 14 payment submissions. Under the Free plan, you can only receive 10 payment submissions.

    You can upgrade your account now so that you can continue using our services. Or you can wait for the submission counter to reset back to 0. The monthly reset happens every 1st day of the month.

    Hope that helps. Thank you.