My form is not working

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    Asked on December 12, 2016 at 12:34 PM

    My form has been working fine for a while, but all day today it will not work correctly.  Users cannot submit the form, it just keeps saying please wait and will not submit

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    Answered on December 12, 2016 at 01:41 PM

    Unfortunately, I wasn't able to replicate the issue. I checked your webpage and I did a test submission. After hitting the submit button, the "Please wait..." message shows for about 10 seconds and then it redirected me to the Thank You page. Here's a screenshot:

    Are you still experiencing this problem? I can see that the form is already embedded using the iFrame method.

    Let me clear your form cache so that your forms will be refreshed from our servers.

    If you need any help, let us know. Thank you.