What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms views per month

    Asked by Torre on December 12, 2016 at 01:13 PM

    when I reach 1,000 forms in my account this forms stay in my datebase for next month ? And the next manth when more 1,000 of space the forms stay in my account ? 

    I want to make a datebase for years using only 1,000 for month.

  • Profile Image
    JotForm Support

    Answered by Kiran on December 12, 2016 at 03:06 PM

    I am not sure if I understand your query correctly. Are you referring to 1000 form views of the Free subscription account? I have checked your account and see that it is currently holding Free subscription and currently over limit by receiving 100 form submissions. Please be noted that the Free subscription accounts are limited to receive 100 submissions/1000 form views/10 payments per month. We can create 5 forms and store up to 100 MB of storage space and 500 submissions on a free account.

    If any of the monthly limits are over the limit, the forms shall be disabled for the rest of the month and will be activated by the first day of the following month. You may also upgrade the account to a paid plan in order to activate the disabled forms. The forms created in your account and the submissions received less than 500 will be in your account until you delete them manually. If the account submissions are more than 500 submissions, the oldest submissions will be deleted as you receive new submissions for the forms in your account. 

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.