- alluresalondayspaAsked on December 12, 2016 at 01:28 PM
I am not receiving email notifications when someone fills out a form on my website. Is there something I need to change in order to receive notifications?Page URL:
- AIDANAnswered on December 12, 2016 at 01:54 PM
Email notifications weren't working because the email you used was in the bounce list. We removed it from the list for you. Here is how you can do that if you face the same problem again in the future: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Here you can also find more details about how you can prevent email bouncing related issues: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
Please let us know if you need anything.