What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform keeps crashing while editing the form

    Asked by digoffice on December 12, 2016 at 02:14 PM

    While editing a form I experience crashes. I get a server cannot be reached error.

    Page URL:
    https://www.jotform.com/?formID=63414328892158

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    JotForm Support

    Answered by Kiran on December 12, 2016 at 04:27 PM

    I have checked your JotForm and it seems to be working fine at my end. Are you still experiencing any issue with the form editing at your end? Could you try logging into a different browser or using a private/incognito window and see if that works?

    If the issue still persists, please let us know. We will be happy to take a look again.