What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Bounced email?

    Asked by eonlineteam on December 12, 2016 at 03:30 PM


    When i logged into jotform, i received this message: 


    We recently were not able to email you because your email address "vdiaz@educause.edu" is in our bounce list.

    This seems odd as this is a valid email address. Can you help?


    Veronica Diaz


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 12, 2016 at 06:31 PM

     I have removed the email address , to prevent further issues let us know.