Bounced email?

  • eonlineteam
    Asked on December 12, 2016 at 3:30 PM

    Hi,

    When i logged into jotform, i received this message: 

     

    We recently were not able to email you because your email address "vdiaz@educause.edu" is in our bounce list.

    This seems odd as this is a valid email address. Can you help?

     

    Veronica Diaz

    520-975-4977

  • Jeanette JotForm Support
    Replied on December 12, 2016 at 6:31 PM

     I have removed the email address , to prevent further issues let us know.

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues