What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can you provide additional details for each pricing plan?

    Asked by Casey Zawadzki  on December 12, 2016 at 03:35 PM

    I am looking for the following:

     

    How many users are allowed per each plan?

    Do you have special annual pricing?

     

  • Profile Image
    JotForm Support

    Answered by Jim_R on December 12, 2016 at 06:02 PM

    Hi Casey, when you say users, are you referring to your clients/visitors/respondents who will fill out the form(s)? If so, then no there's no limit for that.

    You can find a complete breakdown of limitations per plan on our Pricing Page.

    But if you're asking about Subusers (these are users you give access/privilege to either Edit your Forms or View your Submissions), then the limit will depend on the plan you have chosen.

    You can check and confirm this from your end by logging in to your account > then go to this page http://www.jotform.com/myaccount/users

    Related guide: How-to-share-forms-with-a-sub-account-user

  • Profile Image

    Answered by Casey Zawadzki  on December 13, 2016 at 02:45 PM
    Thank you!
    So how many sub-users can you have with the Gold plan? Also,
    once an document is submitted can an email alert with the document in PDF format be emailed to a sub-user?

    Regards,
    Casey Zawadzki
    Enrollment Manager – Helix Education
    Cell: 321.436.3414
    Email: CZawadzki@helixeducation.com
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on December 13, 2016 at 04:43 PM

    So how many sub-users can you have with the Gold plan?

    Under the Gold Plan, you can have 100 sub-user accounts. Please check our pricing page for more information.

    Once an document is submitted can an email alert with the document in PDF format be emailed to a sub-user?

    I need to create a separate thread for this question. Please refer to this URL: https://www.jotform.com/answers/1010610.

     

    Hope that helps. Thank you.