form text area default text not holding (all of a sudden, started today)

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    barefoottours
    Asked on December 12, 2016 at 04:38 PM

    today we have an old form that stopped working. and no one edited it.

    our form fields (textareas) have default text in them. when the "email type" drop down menu is selected, these text areas show up. 

    they just stated showing up blank. i see the text area filled out in the back end. but when i run the form, the default text is removed..

     

    how can i make this default text hold.

    this form has been working for years. now it just stopped as of this morning. ( and no one logged in to change anything)

     

    did you guys run an update?

     

    please help.

    808 634 2105

  • Profile Image
    Jim_R
    Answered on December 12, 2016 at 05:27 PM

    This appears to be a duplicate of this thread https://www.jotform.com/answers/1009543 We can assist you better if you'd stick to a single thread about the same issue. We'll have it addressed there shortly, thanks.