What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why doesn't v4 always appear????

    Asked by tdowdy on December 12, 2016 at 04:40 PM

    I've been trying to edit one of my forms in v4 but the option doesn't always appear in the More dropdown. Why not?



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    JotForm Support

    Answered by Chriistian on December 12, 2016 at 09:13 PM

    I would like to inform you that there is a setting in the account page that lets you choose the form builder you want to use. You can select the V4 form builder from the settings so that the forms will open in v4. Please see the steps below:

    1. Click the User icon on the top right and select Account

    2. Click the Settings tab

    3. Select the Version 4 Beta as your form builder

    Once that setting is selected, your forms should now open via the V4 form builder.

    If you need further assistance, please let us know.