PDF Submission has strange % symbols throughout the document

  • OrthopaedicTrauma
    Asked on December 12, 2016 at 5:16 PM

    I had told my users to go ahead and submit the PDF fillable form and the first submission came back looking like the below:  (the 20% are scattered throughout the entire document)

    Please describe your fellows interaction with general trauma service.

    The%20fellow%20acts%20in%20concert%20with%20the%20general%20trauma%20service,%20in%20the%20coordination%20of%20care%20for%20the%20poly-%20traumatized%20patient.%20
    Please describe how the fellow is involved in an integrated trauma system.
    Our%20Level%20One%20trauma%20center%20has%20an%20established%20multi-disciplinary%20clinical%20pathway%20for%20the%20management%20of%20poly-trauma%20patients.%20%20The%20Orthopaedic%20service%20and%20Trauma%20Fellow%20are%20pivotal%20in%20the%20care%20of%20these%20poly-traumatized%20patients%20that%20almost%20always%20have%20orthopaedic%20injuries.%20%20
    Other:
    none%20
    Number of anticipated conferences covered in fellow travel budget:
    2
    List the names of fellow level trauma course(s) anticipated/budgeted:
    OTA%20Fellows%20Course%20$2,500.00%0DAO%20Advanced%20Course%20$2,500.00%0DTotal%20Budget%20of%20$5000.00%20for%20registration,%20lodging%20and%20other%20travel%20expenses.

     

    Page URL: https://form.jotform.com/OrthopaedicTrauma/cota-grant-application-2017-2018
  • Ian
    Replied on December 12, 2016 at 11:03 PM

    I cloned your form to check where the issue persist. I could not replicate the error.

    This is what i received in my email.

    Please describe your fellows interaction with general trauma service. This is the area to test why there is %20 all over
    Please describe how the fellow is involved in an integrated trauma system. check this field too
    Other: and this one too

    The %20 that you see in your submission is nothing but space character.

    If the issue appears in Microsoft Outlook email client, then you need to make the following settings to fix the issue.

    Create a new message.

    Right click on the tabs line of the menu and

    select -> Customize Quick Access Toolbar

    select -> Display

    Uncheck box -> Show all formatting marks.

    If the issue still persist please provide more information about how we can replicate the issue.

    Please also check Jotform > submissions for this particular  form and see if you find %20 replaced by space character in the submission area too.

    Update us so we can dig further.

  • Ian
    Replied on December 12, 2016 at 11:05 PM

    Ok I checked the submission of the forms submitted in your account and Found %20 all over.

    I am looking further to get this resolved.

    Thanks for your patience.

  • Ian
    Replied on December 12, 2016 at 11:11 PM

    This might have been a temporary issue.

    I submitted  the form with some dummy values and the submission appears to be perfectly fine.

    Make sure you do not copy paste the inputs in the field, from MS Word, while testing.

    Please check again and let us know if the issue persists.