What is the number of payment submission that I can receive?

  • mproperties
    Asked on December 12, 2016 at 7:07 PM

    Your marketing pieces give zero information on the # of online payments I can accept at the various tiers...

  • Rose
    Replied on December 13, 2016 at 1:23 AM

    As I checked your account, you are in Bronze yearly plan. You can check  this plan details from your billing page,too.  

    Within this plan, you can create up to 25 forms in total and receive 1000 submission per month. In addition to that, your monthly form view limit is 10.000 and you have 10GB space for your uploads in total. Please note that monthly submission count which is 1000 could be payment submission, SSL secure submissions or any other submisison that you you receive. Your total submission is unlimited. 

    What is the number of payment submission that I can receive? Image 1 Screenshot 20

    If this is not the case, could you please provide us some more details? We would be pleased to help you for any issue you may have. 

  • mproperties
    Replied on December 13, 2016 at 6:44 AM
    Thank you. After submitting this question, I went ahead and upgraded
    without knowing how many payments the bronze program provided for and saw
    the information provided immediately after upgrading.
    - Matt
    ...
  • Rose
    Replied on December 13, 2016 at 7:07 AM

    Please note that Jotform provides its user 24/7 support and feel free to contact us anytime for any issue you may have. 

    We would be pleased to assist you.