What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to remove my email from the bounce list?

    Asked by MousetrapTheatreProjects on December 13, 2016 at 07:09 AM

    For some reason, the "reply to" email that we have always used has gone into your bounce list - admin.assistant@mousetrap.org.uk 


    Please see screenshot below. Please can you unbounce this address?



  • Profile Image
    JotForm Support

    Answered by AIDAN on December 13, 2016 at 07:13 AM

    Please click on the "Remove" button as shown in the screenshot, and it will be removed from the list.


    If the issue still persists, please let us know so we can assist you further.