What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    HTML tags are showing in the Conditions

    Asked by Onondagaskiclub on December 13, 2016 at 09:49 AM

    Recently, HTML script began appearing in conditions fields where I was showing or hiding Text. The conditions still seem to work but it is hard to go thru and edit the form because it isn't clear what is in the field especially if there is formatting involved. Has something changed on your end

    Page URL:
    https://form.jotform.com/63278503324959

  • Profile Image
    JotForm Support

    Answered by John_Benson on December 13, 2016 at 11:17 AM

    I cloned your form and I was able to replicate the issue. I noticed that HTML tags are all over your conditions.

    I tried duplicating the conditions and it is still the same. I tried removing the condition and adding it back again, but the issue persists. 

    Let me escalate this issue to our developer team. We'll let you know once an update is available. Thank you for your patience.

  • Profile Image
    JotForm Developer

    Answered by omur on February 07, 2017 at 06:48 AM

    Hello,

    Thank you for taking the time to write us.

    We've pushed a new version that removes the unnecessary HTML tags from the conditions window.

    Thank you very much