What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I use Coupons with Stripe Payment Forms?

    Asked by Grahammilton1985 on December 13, 2016 at 10:55 AM

    I'd like to create coupons for two of my forms that use Stripe as the Payment set up. I can't find any information about Stripe forms on the website help section. Do you only have coupons for Paypal payments?

     

    Thank you,

    Land & Wave

  • Profile Image
    JotForm Support

    Answered by Charlie on December 13, 2016 at 12:19 PM

    Hi,

    Apologies for the inconvenience. I tested the Stripe payment integration and I was able to setup coupon codes. I'm not sure why this guide: https://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form mentioned that it only works on Paypal. I will have this on my to-do list to check and verify. You can still follow that guide as the steps are general.

    Here's a screenshot showing how I have setup the coupon code on the Stripe wizard:

    If you are fetching coupon codes directly from your Stripe account, you can also check this other guide: https://www.jotform.com/help/400-Stripe-Forms-Fetch-Coupon-Code-from-Stripe 

    I hope that helps.