What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not active.

    Asked by angie on May 18, 2012 at 11:25 PM

    I love jot form. It's real easy to use and I am utilize it in my real estate business. I'm a bit concerned though. I was demo-ing the tool to a fellow agent and my form was not active.

    I remember a while ago, the .us extension was hacked or down. Are you experiencing the same difficulties today? Does it matter was extension I use?

    Even you home page looks whacky today.

    HELP!

    Page URL:
    http://form.jotform.us/form/21374564448156

    Screenshot
  • Profile Image

    Answered by gori-mathew on May 19, 2012 at 12:22 AM

    Hi Angie;

    We apologise for the inconveniences caused. Please can you try to logout and relogin again to your account, clear your browsers cache and even change browser and test. Unfortunately i wasn't able to reproduce the problem, it opened successfully with no problem.

    You can try to clone (http://www.jotform.com/help/28-How-to-Clone-a-Form-from-a-Web-Page) it using the link below and as see if it works ;

    http://www.jotform.us/form/21374564448156

    Lets knowif this works out!