What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Check box field is not mobile responsive

    Asked by igenmedia on December 13, 2016 at 12:04 PM
    However, when looking on mobile, it looks like the checkbox fields are getting cut off or are not showing up as they are too far to the right. Is there a way to get it so it displays okay within a mobile setting?
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    JotForm Support

    Answered by Jan on December 13, 2016 at 01:07 PM

    Please try inserting the Mobile Responsive widget to your form. In the Form Builder, please click the "More Fields" section and then search form "Mobile Responsive". After that, please drag it to the form. Here's a screen capture:

    If the issue persists, please re-embed the form using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. If you're still having issues, let us know. Thank you.

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    Answered by igenmedia on December 13, 2016 at 01:54 PM

    I tried that but still no change. Is there a way to have checkboxes go into a single line when get to a specific resolution

     

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    JotForm Support

    Answered by Jan on December 13, 2016 at 03:11 PM

    I understand what you need. Please give me more time to work on this. I will contact you once I am done creating the CSS for the form. Thank you for your patience.

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    JotForm Support

    Answered by Jan on December 13, 2016 at 03:43 PM

    Thank you for waiting. It is possible to position them in one column when it is being viewed in a smaller screen. Here's a CSS code that will help you with that:

    @media only screen and (max-width: 40em) {

    .form-multiple-column[data-columncount="3"] .form-radio-item, .form-multiple-column[data-columncount="3"] .form-checkbox-item {
       width: 100% !important;
    }

    #input_10 {
       width: 70% !important;
       margin-left: 1% !important;
    }

    }

    Here's a guide on How-to-Inject-Custom-CSS-Codes. Here's the result:

    If you have any questions, let us know. Thank you.