What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not valid link message

    Asked by dsmethers on December 13, 2016 at 12:34 PM

    i set up Jotform as required to make payment to Rudow for book. Jotform said to verify email, then replied Not Valid Link. What do I do now?

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    JotForm Support

    Answered by John_Benson on December 13, 2016 at 02:07 PM

    Your email is now verified.

    Sorry for the inconvenience. Let us know if you need further assistance. Thank you. 

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    Answered by JAMESTNT on March 09, 2017 at 05:42 PM

    Same problem here parts@jamestnt.com...

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    JotForm Support

    Answered by John_Benson on March 09, 2017 at 07:21 PM


    Sorry for the inconvenience. I have now verified your account. You can now use and manage your forms properly.

    If you have questions or need further assistance, please let us know. Thank you.