What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving email alerts on form submissions

    Asked by scollett on December 13, 2016 at 01:04 PM

    Can someone look into this. I work with Rebecca Stewart at Blossman Services.

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    JotForm Support

    Answered by AIDAN on December 13, 2016 at 01:13 PM

    If the form you meant is https://www.jotform.com/50555897068166 then it doesn't seem to have notification emails set up. Please see this screenshot:

     

     

    Please follow our tutorial on how to set up email notifications: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If the form you meant is different, please provide us with its link/ID. Thank you in advance.