What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Getting "This form is currently unavailable!" message when trying to access form

    Asked by cathybaumgarten on December 13, 2016 at 01:27 PM
    Page URL:
    https://form.jotform.com/62705712101948

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    JotForm Support

    Answered by Mike_G on December 13, 2016 at 03:33 PM

    The form link is unavailable because the form is on "disabled" status. To enable the form, please see the link to the guide below:

    https://www.jotform.com/help/180-How-to-enable-disable-a-form

    If you have any further questions, please feel free to contact us again anytime and we will be glad to help you.

    Thank you.

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    Answered by cathybaumgarten on December 15, 2016 at 10:45 AM
    Yesterday, I followed the instructions to “enable” my form’s status, but today I went in to check that the form is available for participants to register and it was “unavailable” again. I went in to check and, sure enough, it was “disabled” again. How can I prevent this?
    ...
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    JotForm Support

    Answered by david on December 15, 2016 at 12:08 PM

    I checked your form and it is currently set to disable after 15 submissions:

    Since the form is already at 15 submissions, each time someone tries to submit the form, it will be disabled again.  Increase the limit or change the form status to "Enabled" if you would no longer like a limit.  This setting can be found under the "Preferences" tab.