Getting "This form is currently unavailable!" message when trying to access form

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    cathybaumgarten
    Asked on December 13, 2016 at 01:27 PM
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    Mike_G
    Answered on December 13, 2016 at 03:33 PM

    The form link is unavailable because the form is on "disabled" status. To enable the form, please see the link to the guide below:

    https://www.jotform.com/help/180-How-to-enable-disable-a-form

    If you have any further questions, please feel free to contact us again anytime and we will be glad to help you.

    Thank you.

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    cathybaumgarten
    Answered on December 15, 2016 at 10:45 AM
    Yesterday, I followed the instructions to “enable” my form’s status, but today I went in to check that the form is available for participants to register and it was “unavailable” again. I went in to check and, sure enough, it was “disabled” again. How can I prevent this?
    ...
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    david
    Answered on December 15, 2016 at 12:08 PM

    I checked your form and it is currently set to disable after 15 submissions:

    Since the form is already at 15 submissions, each time someone tries to submit the form, it will be disabled again.  Increase the limit or change the form status to "Enabled" if you would no longer like a limit.  This setting can be found under the "Preferences" tab.