What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting "Your email is in our bounce list." warning when I log in to my account.

    Asked by monsterrrgirl on December 13, 2016 at 05:39 PM
    Can you PLEASSSSE do the same for me?  What info do you need?  My website with forms are at http://www.monstergraphics.net
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    JotForm Support

    Answered by Mike_G on December 13, 2016 at 05:57 PM

    I have removed the email address set to receive the email notifications when the form on your website is successfully submitted from the bounce list.

    Result: i***@m*************s.**t is IN the bounce list

    Reason(s) : smtp; 554 5.7.1

    For more information on how you can prevent this from happening again, please see this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    Also, if you have any questions regarding this, please do not hesitate to let us know and we will be glad to help you further.

    Thank you.