What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I update the billing email address?

    Asked by phoenixsociety on December 13, 2016 at 07:45 PM
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    JotForm Support

    Answered by liyam on December 13, 2016 at 10:25 PM

    Hello phoenixsociety,

    We can change your billing email address for you. Just provide us the email address that you wish to use and we'll do the rest and let you know once it's done.

    We'll look forward to your response on this matter.

    Thanks.