How do I change the credit card account that my Premium service is billed to monthly?

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    atpeaker
    Asked on May 19, 2012 at 06:48 PM
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    idarktech
    Answered on May 19, 2012 at 08:40 PM

    Hi,

    I can see that you've paid via Plimus, our third party payment gateway when you subscribe to JotForm. You might be able to change your credit card info by logging into your Plimus account. You will need to find out your Plimus username (a long string of numbers) from the original plimus email you received when you first paid for JotForm, then enter it on the link below and enter the email address used in email. 

    https://secure.plimus.com/jsp/forgot_password.jsp??designId=1

    That will reset your password and you can then login there to change the CC details.

    Let us know if you have further questions. Thanks!