Having issues with embedding to Wordpress

  • Maya
    Asked on December 14, 2016 at 4:22 AM

    I can't see my pencil on the page editor. Although I deactivated gravity forms and contact form 7.

  • omerorkun JotForm Data Scientist
    Replied on December 14, 2016 at 5:44 AM

    Hi,

    It seems like you are trying to embed your JotForm form on Wordpress by using the "Embed Form" plugin. Have you tried reaching to the plugin through this page:

    https://wordpress.org/plugins/embed-form/

    Please try installing it while you are logged in on Wordpress. Please report back to us if that does not work as well. An alternative way of embedding your form is getting an embed code through JotForm. 

    Please see these guides to make it work:

    https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version

    https://www.jotform.com/help/299-How-to-embed-a-form-to-Wordpress-com

    Please choose accordingly whether you are using Wordpress.com or Wordpress.org. This should resolve your issue.

    Do contact us again if you need any further assistance.