What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to choose between Security SSL encryption and not?

    Asked by Rob on May 19, 2012 at 09:28 PM

    I'm using my jotform to allow customers to upload audio files, which could be up to 2 hours

    and quite large. Secure SSL Encryption would be ideal, except i've heard that it can result in slower form

    processing.

    My question: Is it possible to let form fillers choose whether  their forms get sent as encrypted or not?

     

     

    Thanks Rob

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    Answered by gori-mathew on May 20, 2012 at 12:58 AM

    Hi Rob;

    The users don't have option of choosing between whether forms are to be sent as secure or not. But during embedding your form in the website, you can decide to have it SSL or normal.

    For regular submissions, make sure that you use http instead of https in your form links. In your registration page, the form is linked as https.

    Also, when generating your form's embed codes, always make sure that the secure form checkbox is cleared

    I hope this helps.

  • Profile Image

    Answered by Rob on May 20, 2012 at 06:56 PM

    Thanks for the reply this was helpful.

     

    Rob

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    JotForm Support

    Answered by abajan on May 20, 2012 at 07:48 PM

    Hi Rob

    It is actually possible to offer your users the option to switch back and forth between secure and regular versions of a form. (Well, sort of because it's not really the same form.)

    View the demo

    In order to accomplish this, the forms must be used at their own addresses and not embedded into a web page. The only way around that obstacle would be to have two versions of the web page itself: A secure one and a regular one.

    One disadvantage of this technique is that since separate forms are used, the submissions would be stored separately.

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    JotForm Support

    Answered by abajan on May 20, 2012 at 07:54 PM

    Another disadvantage that comes to mind is that if the form has already been partially completed and the user switches, they will have to start over. I suppose putting the link at the top of the form would help to prevent this.