Is it possible to choose between Security SSL encryption and not?

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    Asked on May 19, 2012 at 09:28 PM

    I'm using my jotform to allow customers to upload audio files, which could be up to 2 hours

    and quite large. Secure SSL Encryption would be ideal, except i've heard that it can result in slower form


    My question: Is it possible to let form fillers choose whether  their forms get sent as encrypted or not?



    Thanks Rob

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    Answered on May 20, 2012 at 12:58 AM

    Hi Rob;

    The users don't have option of choosing between whether forms are to be sent as secure or not. But during embedding your form in the website, you can decide to have it SSL or normal.

    For regular submissions, make sure that you use http instead of https in your form links. In your registration page, the form is linked as https.

    Also, when generating your form's embed codes, always make sure that the secure form checkbox is cleared

    I hope this helps.

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    Answered on May 20, 2012 at 06:56 PM

    Thanks for the reply this was helpful.



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    Answered on May 20, 2012 at 07:48 PM

    Hi Rob

    It is actually possible to offer your users the option to switch back and forth between secure and regular versions of a form. (Well, sort of because it's not really the same form.)

    View the demo

    In order to accomplish this, the forms must be used at their own addresses and not embedded into a web page. The only way around that obstacle would be to have two versions of the web page itself: A secure one and a regular one.

    One disadvantage of this technique is that since separate forms are used, the submissions would be stored separately.

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    Answered on May 20, 2012 at 07:54 PM

    Another disadvantage that comes to mind is that if the form has already been partially completed and the user switches, they will have to start over. I suppose putting the link at the top of the form would help to prevent this.