What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do the users send the payment through my form?

    Asked by keshiapietzphotography on December 14, 2016 at 09:56 AM

    I have added the payment option to my forms (a photography contract), but when I send it to myself it doesn't actually allow me to click on the payment to make a payment. I'm wondering if there is another step that I need to take to make this work?

    Page URL:
    https://form.jotform.com/63483803589165

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    JotForm Support

    Answered by Kiran on December 14, 2016 at 10:55 AM

    I have checked your JotForm and see that there is no Submit button available to submit the form. Please add the Submit button to your form so that it can be submitted and receive the payments.

    Hope this information helps!