What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not responsive

    Asked by slabrehab on December 14, 2016 at 12:01 PM

    I tried this solution and it still will not allow me to see my form in mobile mode. the form functions just fine in classic mode.



    This is a re-post of a comment on How to Make the Form Responsive Using the Form Designer Tool

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    JotForm Support

    Answered by BJoanna on December 14, 2016 at 01:10 PM

    I have checked and you have three forms on your account. Form that was last modified http://www.jotform.us/form/51376243920150 is responsive. Here is the screenshot that I took on my phone (Samsung Galaxy S4).

    Other two forms are not responsive. You can make them responsive by adding Mobile Responsive widget to your forms. 

    How to Add a Widget to your Form?

    If you have issues with some other form, please provide us ID of that form. In case that your form is embedded and your embedded form is not responsive, please provide us URL of your webpage. Also tell us which mobile device are you using. 

    You can also provide us a screenshot of your issue. 

    Let us know if you need further assistance.