What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to be refunded and to cancel my account and its information.

    Asked by VDJ on December 14, 2016 at 12:40 PM



    We created this account yesterday and bought the monthly silver plan. We would like to receive a refund for the purchase, and, if possible, to erase this account and all its information.


    Thank you.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 14, 2016 at 01:23 PM

    I have cancelled and refunded this purchased, will be also deleting this account.