Donations going to the wrong stripe account

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    mumtaj12
    Asked on December 14, 2016 at 01:42 PM

    I have donations from a different non-profit that are being submitted through my donations form to our non-profit's strip account. Is this an issue with my form or should I contact stripe to see if it's on their end?

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    BJoanna
    Answered on December 14, 2016 at 03:04 PM

    If I understood you correctly donations from your form are going to wrong Stripe account. Most likely you have connected your form with wrong Stripe account. Make sure that your form is connected to right account. 

    https://www.jotform.com/help/190-How-to-Integrate-Stripe-with-your-Form 

    Let us know if you need further assistance.