Account: Status was not reflecting

  • Profile Image
    rmpoteet
    Asked on December 14, 2016 at 02:30 PM

    Is my account up to date? I just paid an amount for renewal but now i see an email saying the following below:

    Do I need to do something here?

     

    Dear rmpoteet,

    It looks like you've been really loving JotForm! We noticed you have exceeded the number of form views for your account. accounts are given 0 form views per month.

    Please upgrade your account within the next business day or your forms will be disabled.

  • Profile Image
    Jeanette
    Answered on December 14, 2016 at 03:47 PM

    I have fixed the issue, which it seems to be internal. Thank you for reporting this to us. Let us know should you have more questions.