Problem w' "Take Photo" widgit

  • BAstrove
    Asked on December 14, 2016 at 2:46 PM

    Getting an error on the ipad, "Upload Error" file could not be uploaded for some reason.  Please go back and fix the problem(s).

     

    Our user of this tool has no idea what this means, nor do I?   we can't fix it, don't know what it is?

     

    We are hitting the choose file button, it prompts our user to go use his camera to take a photo, but then we get this error when he hits submit

  • Kevin Support Team Lead
    Replied on December 14, 2016 at 4:46 PM

    We had a problem recently with file uploads, this may be related to the same issue since I have tested your form using an iPad emulator running iOS 10 and I can see the image was uploaded properly. 

    Here's a screenshot of the submission: 

    Problem w Take Photo widgit Image 1 Screenshot 20

    Could you please try again on your end? 

    If the problem still persists, please provide us the details about the OS version the device you're using has, we will be glad to perform some tests on our end. 

    Looking forward to your reply. 

  • BAstrove
    Replied on December 14, 2016 at 5:44 PM
    Great & Thank you!
    All is good.
    Bob Astrove
    ...