What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem w' "Take Photo" widgit

    Asked by BAstrove on December 14, 2016 at 02:46 PM

    Getting an error on the ipad, "Upload Error" file could not be uploaded for some reason.  Please go back and fix the problem(s).

     

    Our user of this tool has no idea what this means, nor do I?   we can't fix it, don't know what it is?

     

    We are hitting the choose file button, it prompts our user to go use his camera to take a photo, but then we get this error when he hits submit

    Page URL:
    https://form.jotform.com/61713467823964

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    JotForm Support

    Answered by Kevin_G on December 14, 2016 at 04:46 PM

    We had a problem recently with file uploads, this may be related to the same issue since I have tested your form using an iPad emulator running iOS 10 and I can see the image was uploaded properly. 

    Here's a screenshot of the submission: 

    Could you please try again on your end? 

    If the problem still persists, please provide us the details about the OS version the device you're using has, we will be glad to perform some tests on our end. 

    Looking forward to your reply. 

  • Profile Image

    Answered by BAstrove on December 14, 2016 at 05:44 PM
    Great & Thank you!
    All is good.
    Bob Astrove
    ...