What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our form is not working correctly

    Asked by kcashion on December 14, 2016 at 02:47 PM

    Our Visa Charge form is not working correctly. It will not tab across fields and gives and error when trying to upload a receipt. Below is the link:





    Page URL:

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    JotForm Support

    Answered by david on December 14, 2016 at 03:06 PM

    The issue was reported immediately and our developers were able to have it fixed right away. Can you please check it on your end and let us know if you encounter any further issues.

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    Answered by kcashion on December 14, 2016 at 03:38 PM

    Everything seems to be working except being able to tab through the Budget Information grid.


    Thank you!