- ThearthatcheryAsked on December 14, 2016 at 02:58 PM
- JotForm SupportjonathanAnswered on December 14, 2016 at 04:52 PM
Please refer to our user guide: How-to-prevent-emails-landing-in-spam-folder-in-your-Gmail-account
It should be applicable as well even for non gmail email service.
To make sure also that your email service will not block the submission email, you can also setup the Notification email to use your own SMTP email.
Hope this help. Let us know if issue persist.