What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I seeing that I'm over my form limit?

    Asked by jimginfl on December 14, 2016 at 03:29 PM

    1. Your form instructions are confusing, and although I deleted a few practice forms, your site persists in saying I've reached my limit of 5 already.

    2. I need to accept recurring donations via Dwolla, which transfers funds from individual donor bank accounts to my non-profit's bank account, but I cannot find a template that integrates with Dwolla. This method saves us credit card fees.

    3. My organization's website is not yet operational. My form needs to consist of a webpage that processes these donations.
  • Profile Image
    JotForm Support

    Answered by Jim_R on December 14, 2016 at 06:02 PM

    1. Your form instructions are confusing, and although I deleted a few practice forms, your site persists in saying I've reached my limit of 5 already.

    Can you be more specific which instructions were confusing so we can help? We have hundreds of guides on our help section so if you could point us which guide you're referring to, that would be appreciated.

    I also checked your account and you are indeed beyond the 5 form limit. You currently have 7 forms in total.

    2. I need to accept recurring donations via Dwolla, which transfers funds from individual donor bank accounts to my non-profit's bank account, but I cannot find a template that integrates with Dwolla. This method saves us credit card fees.

    This question has been moved to a separate thread https://www.jotform.com/answers/1011773

    3. My organization's website is not yet operational. My form needs to consist of a webpage that processes these donations.

    This question has been moved to a separate thread https://www.jotform.com/answers/1011774 

    We'll have both threads addressed shortly.