What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You may only be a part of 1 offer/discount campaign at any given time. Since you mentioned you're a charity, I'm assuming you're a nonprofit organization so it's better to just apply for a nonprofit discount. This is a lifetime discount (compared with our Year-end offer which is one-time).
To apply, just go to this page https://www.jotform.com/nonprofit/pricing/
Ensure you will fill out the form at the bottom of that page, upload a copy of your organization's 990 form, and submit your application.
Once submitted, it will be reviewed by our team and upon approval, you'll get instructions via email on how to avail the discount.
Don't hesitate to get back to us if you need more help.