Circumvent the no prepopulate of the dropdown list

  • Profile Image
    skinnytrans
    Asked on December 15, 2016 at 07:53 AM

    Hello Jotform staff,

    As you were really helpful in the past, I would need your help again. My issue to be sorted out is this:

    Previously my form used full date, which was prepopulated via a link, which after setup worked well. As many of our orders come from straight of the order page (http://skinnytrans.ie/order_En.html) we had no way to predetermine what the customers write in, leading to many problems. 

    So I plan to replace the Date field to a dropdown list, with the available options, but as I learned on your forums dropdown lists are unable to be prepopulated. So here is the issue: I need a dropdown list that has an alternative to be prepopulated via link. My idea is that I can create a simple text field, which is prepopulated via link, and hide the dropdown, but going to the order page the dropdown list is available but the text field is hidden. I thought a hidden (not visible to the user) checkbox or radiobutton.

    Please advise, and let me know that is this idea viable or not.

     

    Thanks in advance,

    Skinnytrans

    PS: the links - where prepopulation is going on are on the index page (link provided below) under the Collection Dates section

  • Profile Image
    Chriistian
    Answered on December 15, 2016 at 08:14 AM

    If I understand your concern correctly, you want to prepopulate the Date dropdown field in your form: http://www.jotformeu.com/form/62535546166359. You can prepopulate the field in your form by passing the exact option value to the URL. Example: http://www.jotformeu.com/form/62535546166359?date55=2017/03/26%20to%20Ireland.

    For more information, please check this article: Prepopulating Fields to Your JotForm via URL Parameters. If you are referring to a different concern, please provide us more details so we can further check the issue.

  • Profile Image
    skinnytrans
    Answered on December 15, 2016 at 10:41 AM

    Hi Chriistian,

    I tried to recreate your link on the Hungarian form (http://skinnytrans.ie/order.html?feladoCime[country]=Ireland&datum55=2017/01/14%20Magyarorszagra), to no avail. The link doesnt change the dropdown from the original default.

  • Profile Image
    ashwin_d
    Answered on December 15, 2016 at 12:31 PM

    Hello,

    I did check your form and found that you have enabled the "Continue Forms Later" feature and that is causing this issue. Please check the screenshot below:

     

    Please note that when the continue forms later feature is enabled, it saves the input data in browser cache and when the form is loaded again it select the previously selected data.

    I would suggest you to please disable the continue forms later feature and that should solve your problem.

    Thank you!

  • Profile Image
    skinnytrans
    Answered on December 16, 2016 at 03:32 AM

    Hi ashwin_d

    It works beautifully. Thanks very much. 5 star. 

    Thanks again!

  • Profile Image
    Chriistian
    Answered on December 16, 2016 at 03:34 AM

    On behalf of my colleague ashwin_d, you are most welcome.

    If you still have concerns, don't hesitate to contact us.

    Regards